Privacy Policy

Contact

What information do we collect about you?

We collect information about you when you fill in a contact or enquiry form, request a quotation, place an order, book an equipment rental, or email or call us directly.

The information we collect about you may include: your name, email address, postal address, phone number, IP address, location, company or business name, the products, equipment or services you are interested in, delivery and site details, billing information, your chosen internet browser, service provider and device, and any other information you voluntarily supply.

Why do we need your data?

We collect information about you in order to:

• respond to your request — for example, if you complete a contact or enquiry form, we use this information to contact you directly;
• prepare quotations, sales and rental agreements, delivery arrangements and invoices;
• manage your order or rental, including scheduling, delivery, collection, servicing and returns;
• email you occasional updates about our products, equipment, services, promotions and availability;
• advertise our products and services on third-party platforms such as Facebook and LinkedIn;
• follow up on the products and services we have provided in order to offer you better customer service;
• personalise your experience on repeat visits to our website.

We take precautionary measures to ensure we do not collect any personal data from you that we do not need in order to provide and oversee the above services.

How long will we store your data?

Where we supply you with goods or services against a fee, we are required to keep your basic personal data (name, address, contact details and transaction records) for as long as necessary to provide those services and to comply with our legal, accounting and tax obligations in Mauritius.

Information we use for marketing purposes will be kept until you notify us that you no longer wish to receive our marketing communications and request that your personal information be destroyed. The computers and servers on which we store personally identifiable information are kept in a secure environment.

Marketing

We may send you updates and information about our products, equipment, services, offers and news that may be of interest to you. If you have consented to receive marketing emails, you have the right to withdraw your consent at any time, stopping us from contacting you for marketing purposes or sharing your information with third parties. If you no longer wish to be contacted for marketing purposes, please email info@ayubagri.com.

Will we share the information we collect with other companies?

We do not sell or trade your personal information. We may share limited information with service providers who act on our behalf — such as delivery partners, payment providers and IT service providers — strictly to the extent needed to deliver the product or service you requested, or where we are required to do so by law.

What are your rights?

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at:

We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you believe is inaccurate or incomplete, or to destroy information we hold about you, subject to any records we are legally required to retain.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information, visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies, and the websites above explain how to remove cookies from your browser. However, in a few cases some website features may not function as a result.

Our service providers use cookies, and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies, and this information is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy/.

We may also use Facebook Messenger or WhatsApp to get in touch with people on our website and direct them to the right product or service. The information gathered is used to provide a better, more personalised answer to their request. Facebook’s privacy policy is available at https://www.facebook.com/policy.php.

How do we protect your information?

We protect your information using technical and administrative security measures to reduce the risk of loss, misuse, unauthorised access, disclosure and alteration of your personal information. Safeguards we use include data encryption, firewalls, information access authorisation controls and passwords.

Registration

When using this website, you may need to register or provide details to access certain information, request a quotation or manage a rental booking. During registration you are required to give certain information (such as your name, email address and phone number). This information is used to contact you about the products and services in which you have expressed interest.

Orders, rentals and payments

We request information from you on our order and rental forms. To purchase or rent from us, you must provide contact information (such as your name, delivery address and site details) and, where applicable, financial information (such as payment card or bank details). This information is used for billing purposes and to fulfil your order or rental. If we have trouble processing an order, we will use this information to contact you.

Changes to our privacy policy

We regularly review our privacy policy and any updates will be published on this web page.

Last updated: August 2026.

How to contact us

Please contact us if you have any question about our privacy policy or the information we hold about you: